5 Reasons Why You Need Chatbots for Your Website
April 25, 2023

5 Reasons Why You Need Chatbots for Your Website

Artificial intelligence has simplified operations in many industries, and the real estate industry is also adopting several aspects. One of them is using chatbots for real estate websites. The small dialogue boxes that open when a user opens a website have more benefits than meets the eye.

Here are some reasons you should opt for chatbots in your real estate website if you haven’t already.

1. Increased Engagement

How often have you called back a client in the morning only to hear them say they had spoken to someone else while you were sleeping? It can be frustrating when you lose clients for no fault. The business has to close at some point in the day, your employees must go home, and you need some rest.

However, your prospective clients, especially those from other time zones, might not have wanted to wait. This is where chatbots are useful. You can engage with your clients beyond business hours and give them the necessary information. This is enough to keep them engaged until you can talk to them and take things forward.

2. Personalized Questions

You can use chatbots to ask your customers pertinent questions to help them narrow their search. Most of the time, the customers may want to buy something but are clueless about what they want or how to find it.

You can use chatbots to ask personalized questions and guide them in their search based on their answers, resulting in a more fulfilling experience.

3. Saves Time

Chatbots can help you save a ton of time, and you can use that time to look after other aspects of your business. You can use them to send your customers automated text messages and emails which can help you bypass basic queries.

Once the chatbots have done the initial screening work, you can delve deeper into the queries made by the clients and get started with what is important without wasting resources and labor on basic queries.

4. Follow-Up Process

Chatbots make the follow-up process much easier. Once you have interacted with the client, the chatbot will send the necessary updates and reminders for the rest of the deal you are trying to close.

In addition, the entire interaction is recorded, so you can go back to the history of chats and always look up what has been said previously. This is way easier than remembering conversations you have had with multiple clients or making notes manually during interactions, making the process a lot more streamlined.

5. Virtual Tours

Modern chatbots have enhanced features and are not just restricted to automated texting. You can upgrade your chatbots to give your clients virtual tours of the property without your physical presence or theirs. This is especially useful when you or the client are not near the property or cannot schedule a visit due to time constraints.

The chatbot can give them an initial tour of multiple properties, and when the client sees something they like, they can come down for a real visit, saving a lot of time and energy.

At ICONICA Communications Inc, we help provide our clients with premium marketing services. If you are looking forward to expanding your real estate business, we have the tools to make it happen. Our marketing strategies will help you reach more clients and engage them more comprehensively to boost your sales.

Call us today for a quick consultation, and our experts will tell you how to use the latest technologies to enhance your real estate website for maximum visibility and better engagement with prospective clients.